Figures from the parliamentary and health service ombudsman have revealed that complaints made regarding GP’s have risen.
2,581 complaints were made in the last year against GP’s, an increase of 162, however this equates to 17% which is the same percentage as the previous year. Some suggest that it is to be expected as we are a culture where complaining is being encouraged. Others think the numbers of serious complaints were so small that it is not a great concern.
What do you think?
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