TalkHealth Partnership

The Information Standard

When you see the talkhealth Information Standard or Information Standard NHS England quality mark on any talkhealth materials, you can be assured that that the information produced is clear, accurate, impartial, evidence-based and up-to-date. This will help you make informed decisions, for yourself and for your family, when it comes to considering health and care options.

Benefits for you and your family

The talkhealth Information Standard and Information Standard NHS England helps you to quickly identify reliable sources of quality evidence-based health and social care information through an easily recognisable quality mark.

It helps enable you to:

  • Have confidence in the health or social care information you read and feel empowered to make the right choices
  • Gain a greater understanding of the healthcare choices available to you
  • Make informed decisions about your health and care that are right for you and your family
  • Have greater control over your care pathway
  • Reduce health risks that may be caused by misinformation.

By having confidence in the information available, you will be much better placed to influence those that deliver your health and social care needs, and ensure you receive better treatment and care.

The Information Standard NHS England

What was the Information Standard?

The Information Standard was an independent certification programme that was commissioned by NHS England.

Organisations that adopt the Information Standard are demonstrating their commitment to trustworthy health and social care information, as well as providing assurances of the quality of their internal processes.

What to look out for to be sure the information is trustworthy

Where you see the following logos, you will know that the information you are reading is from reliable, evidence-based sources.


The quality mark opposite will appear on talkhealth website pages and Support Programme information to show that talkhealth is following the talkhealth Information standards



The quality mark opposite will appear on talkhealth website pages and Support Programme information to show that talkhealth is following The Information Standard NHS England

talkhealth Partnership Ltd (talkhealth) shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner of The Information Standard shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of talkhealth.

Last revised: 28 November 2016